Privacy Policy

Information We Collect

To provide our discerning clientele with seamless service, we collect:

• Personal Details: Name, email, shipping/billing addresses when you create an account or place an order for our perfume collections
• Payment Information: Processed securely through our PCI-DSS compliant partners (we never store full card details)
• Purchase History: Your selections of body fragrances, hair mists, and perfume sets to enhance your shopping experience
• Technical Data: IP address, browser type, and device information for security and optimization
• Preferences: Fragrance interests and wishlist items to personalize our service

How We Use Your Information

Like the carefully balanced notes in our fragrances, we harmonize data usage to create your perfect experience:

• Process and fulfill your orders for our luxury scent products
• Provide customer support for international shipments (excluding restricted regions)
• Enhance our website functionality and payment processes
• Send carefully curated communications about new collections and exclusive offers
• Improve our product offerings and scent selections
• Prevent fraud and maintain transaction security

Data Sharing & Disclosure

We treat your information with the same discretion as our proprietary fragrance formulas:

• Service Providers: Trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions, with appropriate confidentiality protections
• Aggregated Data: Non-identifiable information for analytics and marketing

We never sell your personal information to third parties.

Data Storage & Security

Your information receives the same climate-controlled protection as our fragile fragrance parcels:

• SSL encryption (256-bit) for all transactions
• PCI-DSS compliant payment processing
• Secure servers with restricted access
• Regular security audits by independent experts
• Data retention only as long as necessary for business or legal purposes

While we implement rigorous measures, no electronic transmission is 100% secure. We encourage strong password practices for your account.

Your Rights & Choices

You maintain control over your personal information:

• Access & Correction: Review and update your account information
• Deletion: Request removal of personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Portability: Request a copy of your data in machine-readable format

To exercise these rights, please contact our fragrance experts at [email protected].

Cookies & Tracking Technologies

Like the subtle base notes in our perfumes, we use discreet technologies to enhance your experience:

• Essential Cookies: Required for site functionality and secure checkout
• Performance Cookies: Help us improve our website and services
• Marketing Cookies: Allow personalized content and offers (you may opt-out)

Manage preferences through your browser settings or our cookie consent tool.

International Data Transfers

As we serve fragrance connoisseurs worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries with different privacy laws. We ensure all transfers receive adequate protection through standard contractual clauses or other approved mechanisms.

Children’s Privacy

Our luxury fragrances are intended for adult enjoyment. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete it.

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered customers.